Terms of service

Welcome to Reflections of “Us” Dolls. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase.

All products sold on our website are handmade crochet dolls and are intended for personal use, gifting, or collection purposes. We make every effort to provide accurate descriptions and images of our products, but slight variations may occur due to the handmade nature of our items.

When placing an order, you agree to provide complete and accurate information for billing, shipping, and contact purposes. We reserve the right to refuse or cancel any order if fraud or misuse is suspected, or if product availability changes unexpectedly.

Payments must be made in full at the time of purchase. All transactions are processed securely through trusted payment gateways. Prices are subject to change without notice, but changes will not affect orders already placed.

Shipping and delivery times may vary depending on location. While we aim to deliver on time, we are not responsible for delays caused by carriers, customs, or other circumstances beyond our control. Any customs duties, taxes, or fees are the responsibility of the customer.

Returns and exchanges are handled according to our Return Policy. Due to the handmade and personalized nature of our dolls, certain items may not be eligible for return unless they arrive damaged or defective.

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website after changes means you accept the updated terms.

If you have any questions about these Terms, please contact us for clarification before making a purchase.